Find answers to solve common issues or guides on how to use our services and to perform certain tasks.
Frequently Asked Questions
Find answers to common questions about our company and the services we offer.
Our primary method way of contact and to provide support is via support tickets which can be opened through the client area.
You can use our live chat if you prefer to directly talk to someone. You can start a conversation with us by clicking the button on the right bottom corner of our site or with the above link. Live chat may not be available at all times.
You can get help from our staff team in our Discord by opening a ticket. Our Discord community will also be happy to help with game-related issues, but please note this is not an official method of support.
Locations & Hardware
Find more information about our network and locations for each product and their specific hardware and software configurations.