Support Center

We provide technical and billing support from 10:00 AM GMT to 8:00 PM GMT from Monday to Friday.

Have questions or need help?

Whether you have questions, concerns, issues or simply need help with anything else, we are always here to help you, just choose one of the available options.


Find answers to solve common issues or guides on how to use our services and to perform certain tasks.

Visit Knowledgebase

Frequently Asked Questions

Find answers to common questions about our company and the services we offer.

Vist Frequently Asked Questions

Support Tickets

Our primary method way of contact and to provide support is via support tickets which can be opened through the client area.

Open a New Ticket

Live Chat

You can use our live chat if you prefer to directly talk to someone. You can start a conversation with us by clicking the button on the right bottom corner of our site or with the above link. Live chat may not be available at all times.

Chat with us

Discord Community

You can get help from our staff team in our Discord by opening a ticket. Our Discord community will also be happy to help with game-related issues, but please note this is not an official method of support.

Join Discord Server

Locations & Hardware

Find more information about our network and locations for each product and their specific hardware and software configurations.

View Locations & Hardware